Water

The mission of our Water Division is to provide customers with a safe, potable water supply, consistent in amount and adequate in pressure. Our water is in compliance with state and federal regulations at the lowest cost necessary to maintain a viable water utility operation.

Addresses

Physical Address:
51 Huntley Lane
Bella Vista, AR 72715

Mail Water Payments:
Bella Vista POA
PO Box 1550
Lowell AR 72745-1550

Contacts

(479) 855-8000

Mike Taggart
Director
miket@bvvpoa.com

M. Rene Chamberlain
Water Billing & Collections Manager
renec@bvvpoa.com

Office Hours

Monday – Friday:
7:30 a.m. – 4 p.m.

After Hours Emergency:

For leaks and water problems detected after regular business hours,

call (479) 855-3771.

Billing & Services

Important Bill Due Dates

Water Bills are mailed the last day of each month and are due upon receipt.  A late fee of 10% with a minimum of $12.00 will be charged if payment is not received by the 15th of the month.

Accounts with balances over $20.00 will receive a Reminder Notice.  If the account remains unpaid after the 25th of the month, a $25.00 Past Due Penalty will be charged.

Accounts with balances over $20.00 remaining unpaid after the 25th of the month will receive a Disconnect Notice.  Accounts remaining unpaid 5 business days after the Final Day to Pay as stated on the Disconnect Notice are subject to disconnection.  An additional fee of $16.28, tax included, will be charged when the Disconnect Service Order is issued.

The account must be paid in full, including the past due balance and any applicable fees, at the Water Billing Office in order to reestablish water service.

Members may choose to register for the automatic draft program (ACH). By signing up for this service, your water payment will be withdrawn from your checking or savings account on the 15th day of each month. To obtain an online application, click here.

Billing Errors

If you are concerned there may be a meter reading or billing error, call (479) 855-8000 option 1 or write to: BVPOA, Attn: Water Department, 51 Huntley Lane, Bella Vista, AR, 72715. This must be done no less than seven calendar days before the payment due date or disconnection date.

For Contractors & New Construction

New Home Water Service Fee

There are three fees that must be paid for each new building served by the Bella Vista Water System. The Water Capital Buy-In fee of $2,500 goes toward improving the water system to meet the needs of system growth. The Water Tap fee is $2,152 plus tax, for an average 5/8 x 3/4-inch meter. Larger meter sizes cost more, as they can exert a greater demand to the water system. Additionally, a $75 water deposit will be collected.

Installation Process for New Water Service

After all fees are paid, the Arkansas Department of Health requires an approved sewage disposal plan and written documentation, verifying that the building’s service line and plumbing were inspected by a certified local plumbing inspector and were found to be in substantial compliance with the State Plumbing Code.

Forms

*For information on trash pick up, Click Here.

EXPLORE BEAUTIFUL BELLA VISTA

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